About the Client
Mrs. Lilian Arigbodi is a UK-trained Nigerian aesthetician providing professional aesthetic services and selling cosmeceutical products online, specifically formulated for darker skin tones.
The Key Challenge
When the client approached NAITALK, her digital platform was facing multiple critical issues that affected business operations, security, and customer trust:
The website was experiencing SSL certificate problems, causing browser security warnings and reducing customer confidence, especially on the e-commerce section.
The client was locked out of the pre-designed website. This made it impossible to: Perform updates, Fix errors, Add new features, Maintain the site independently
Because access was restricted, basic system updates and improvements could not be carried out, leaving the site outdated and vulnerable.
The website lacked proper payment gateway integration, preventing smooth online transactions for product sales.
On the existing web host: Business emails became inaccessible, Communication with customers was disrupted, Reliability of the hosting environment was compromised, These issues collectively affected sales, customer experience, and business credibility.
Our Solution
Naitalk stepped in to take full control of the technical recovery and long-term stability of the platform:
Resolved SSL and Security Issues
We properly configured SSL certificates to restore full site security and trust.Regained and Rebuilt System Access
We resolved the access limitations, enabling full control of the website for ongoing updates and management.E-commerce & Payment Integration
Secure payment functionality was integrated into the e-commerce section, enabling seamless online purchases.Email System Recovery
Business email services were restored and stabilized to ensure uninterrupted communication.Migration to Naitalk Managed Hosting
To prevent future downtime and reliability issues, the entire website and email infrastructure were migrated and hosted on Naitalk’s managed servers, providing:Better uptime
Improved performance
Ongoing technical support
Seamless Integration
Our solutions effortlessly connect with your existing systems, ensuring smooth workflows without any disruption.
Faster Migration
Experience a swift transition with minimal downtime, accelerating your journey to modern digital solutions.
Cost Efficiency
Optimize your IT spend with solutions designed to maximize ROI and reduce overall operational costs.
Result
We delivered these outcome:
Testimonial
