How to Reply to and Forward Emails

Open the email, then use the buttons at the top of the message.

Reply

• Reply answers only the sender. Reply all also includes everyone else who received it.
• The reply box opens below the message with the cursor ready where you type, marked "Type your reply here…". Your signature is added underneath.
• The original message is included under your reply automatically when it's sent.
• To change who it goes to, click Edit next to "Replying to".

Forward

• Click Forward and type the address of the person you're sending it to.
• The original attachments are sent along. Click the × next to any you don't want to include.

Let the AI assistant help

Click AI Assistant at the top right while an email is open. You can summarise the email, draft a professional reply, pull out the action items, translate it to Yoruba, or ask your own question about it. When it drafts a reply, click Use this reply to put it in the reply box, then check and edit it before you send.