Knowledge Base for the Client Area

Getting Started with Your Client Dashboard

A quick tour of your dashboard so you know where everything lives before you start managing services.

How to Order Hosting and Manage Services

How to browse plans, place a hosting order, and manage the services you already have.

How to Pay an Invoice

The payment methods available for settling an invoice, step by step.

How to View Your Invoices

Finding and downloading any invoice on your account.

How to Search and Register a Domain

Step-by-step: searching for a domain, checking availability, and completing registration.

How to Transfer a Domain

What you need before starting a domain transfer, and what happens during the process.

How to Fund Your Wallet

Adding money to your NAI TALK wallet for faster future payments.

How to Use Pay with Wallet

Using your wallet balance to settle an invoice in one click.

How to Manage Saved Cards

Viewing, disabling, or removing a saved payment card.

How Auto-Renewal Works

What triggers an auto-renewal charge, and how to control which method is used.

How to Update Your Profile

Editing your personal and company information from My Profile.

How to Raise a Support Ticket

Getting help quickly from our support team.

How to Add Hosting to a Domain

Adding a Website Care Plan to a domain you already own with us.

How to Renew a Service

Manually renewing a domain or hosting service before or after auto-renewal.